This is almost certainly out of date and I should keep adding to it so please check back!
Education
Bachelor of Science in Textile and Apparel Business Management
North Carolina State University, May 2005
Candidate for:
Masters of Science in Technical Communication
North Carolina State University
Computer Proficiency
Software and Programming
- Microsoft Office Suite (Word, Excel, Access, PowerPoint, Publisher)
- Adobe Products: Acrobat, Photoshop, Illustrator, Dreamweaver, Fireworks, Flash
- Remedy Call Tracking System
- Camtasia, Captivate and Jing
- Knowledge of HTML, DHTML, XHTML, Javascript and some PHP, XML and XSLT
- Extensive experience with Dreamweaver templating and CSS
- Accessibility and usability testing and design experience
- some MySQL
Hardware and Networking
- Experience with Windows and Macintosh environments. Some experience with Unix and Linux.
- PC and printer configuration and troubleshooting
- Familiar with basic networking concepts, routers, servers, Network protocols etc.
Qualifications
Supervision
- Delegated responsibilities to and oversaw the management of 8 employees
- Directed a city sponsored camp including 5 counselors and 200+ children
- Coordinated 20+ staff members for student and parent orientation activities
Organization & Planning
- Writing and teaching classes in MS Excel, Publisher and PowerPoint, HTML, Webpage Design (Dreamweaver), Photoshop and Fireworks
- Proposed, planned, marketed and taught classes for university undergraduate students
- Created and maintained Training pages for incoming Helpdesk staff members; created and maintained several university documentation pages (Webmail program, FTP, Classroom Technology etc.)
- 2007-2009 Vice President of the award-winning NC State chapter of the Society for Technical Communicators
Knowledge and Skills
- Created numerous webpages for university groups, events and resources
- PHP Training: Completed April 2007
- SAS Programming Essentials coursework: Completed 8/2004
- Performed outstanding customer service skills in retail, education and business oriented markets
Awards and Recognition
- NC State University Awards for Excellence Nominee – 2008
- NC State University Awards for Excellence Winner – 2008
- Member of the STC Community of Distinction for 2007-2008 school year
